ACCOUNT INFORMATION – (PRIVACY POLICY)

YOUR ACCOUNT NUMBER, AND PASSWORD

Your Account Number and Password are your sole responsibility. You should take all necessary actions to safeguard their security and their use in accessing and ordering products from RLM. You should not disclose your Account Number and Password to any other person. We recommend that you setup additional accounts in order to authorize other individuals at your organization to order from the RLM site. You will be solely responsible for all unauthorized use of your Password by your employees or by third parties. Please keep in mind that if you set up your account to bill your credit card, by authorizing another user on your account, you are authorizing them to also place orders and bill them to the credit card number that you provided. If you give your Account Number and Password to another person, you are enabling access to your account and allowing that person to modify your account, including adding other shipping addresses, and place orders under your account using your default credit card information. You are responsible for the security of your Account Number and Password and for any resulting purchases made under your account.

SECURITY AND CONFIDENTIALITY
SECURITY POLICY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

PRIVACY

WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT - How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@rlmark.com or mailing us at: R L Mark & Company Ltd, Byer Court, 24A Webster Industrial Park, Wildey, St Michael, Barbados BB14001

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
COOKIES
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser. Here is a current list (at the time of posting this notice) of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional,
Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held,
Persistent for 30 minutes from the last visit
Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day,
Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks,
Stores information about the contents of your cart.
_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite
If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period,
Set by Google and tracks who visits the store and from where

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact our Privacy Compliance Officer at sales@rlmark.com or by mail at R L Mark & Company Ltd. P.O. Box 1246, Bridgetown, Barbados